Enable Driver Verifier for BSOD Analysis

In our environment, a particular PC was having entirely random BSODs. It was initially thought to be bad RAM but replacing it with known good sticks did nothing. We started thinking that a driver could be the culprit: it could trigger the BSOD but be buried deep enough that the bugcheck report doesn’t point to it.  That’s where Microsoft’s driver verifier came into play and how we discovered that it was the Citrix USB driver.

Continue reading “Enable Driver Verifier for BSOD Analysis”

Re-indexing Windows Search

Occasionally a PC’s Windows Search index can get corrupted. The symptoms can be as follows:

  • Outlook can’t find some or all messages,
  • the start menu’s search function is unable to find documents, applications or contacts,
  • the search indexer (SearchIndexer.exe) will hog the CPU.

Rebuilding the index is easy:

Continue reading “Re-indexing Windows Search”

Response Transforms

Creating a “response transform” is very helpful when repackaging software. You create a response transform by running certain software which allows stepping through the app install and subsequently captures all the choices made for that install.

A former employer had an AdminStudio license and I used one feature of InstallShield that allowed creation of response transforms almost exclusively. Nowadays that piece lives by itself: InstallShield Tuner. Here’s a way you can get it.

Continue reading “Response Transforms”

WinDBG and BSOD/Crash Dumps

App crashes and BSODs are some of the hardest issues to diagnose. Enabling user-mode crash dumps for all apps will capture application crash information. Then you can use some Microsoft tools to potentially make the analysis a little easier. Comprehending the analysis is outside of the scope of this post but here’s a quick how-to to read it.

Continue reading “WinDBG and BSOD/Crash Dumps”

Automatically enable / disable the IE proxy

It’s rather annoying that enabling and disabling the proxy is no less than a half dozen clicks on the average Windows PC. Many of my clients have laptops and most of them are only just savvy enough to not put their passwords on a sticky note on the palm rests. I needed it to be simpler.

Continue reading “Automatically enable / disable the IE proxy”
Design a site like this with WordPress.com
Get started